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Check feature availability and avoid unsupported purchases

Use the live catalog rather than assuming every advertised capability is enabled.

Published on Oct 12, 2026

Before you start

Product pages describe service families. Availability is determined by the console catalog, provider capabilities, certified images, and capacity.

Steps

  1. Open Explore services and check the current plan and checkout state.
  2. For GPU images, inspect the compatible template list for the selected GPU/provider pair.
  3. For managed AI, read enabled model state and limits in the playground or API catalog.
  4. For existing services, use only the controls exposed as supported by that provider.
  5. If a reseller, DNS, AI bot, bundle, advanced training, or video workflow is not available, contact support for its status instead of ordering a different product as a substitute.

Check the result

You order only a supported offering with a visible price and working checkout path.

Troubleshooting

A saved image, API command, disabled button, or marketing description is not a guarantee of active capacity. AI bots and bundles may remain gated. Existing services can have management access even when new plans are not for sale.

Last updated October 12, 2026. Availability and prices are shown in the console before checkout.
Still need help? Open a support ticket with your service name, the time of the issue, and a redacted error message. Never include passwords or API keys.
Categories
Billing and support CLI and developer tools DocVault AI GPU Cloud GPU applications Getting started Hosting and DNS Managed AI APIs Object Storage VPS
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DocVault AI GPU Object Storage Shared Hosting VPS