Before you start
A user is the person who signs in. A customer account groups services, memberships, and billing. One user can belong to multiple accounts.
Steps
- Check the account selector before creating a service, viewing invoices, or making API requests.
- Open Projects to create a named project for a workload or customer. Projects organize related resources and costs within the selected account.
- Select the intended project during service configuration where available. Do not create duplicate resources just to move between views.
- For team membership or ownership changes, ask the account owner or support. A platform administrator is different from an account owner.
- Use the service identifier when discussing provider ownership with support; provider identities are separate from console sign-in users.
Check the result
Services and invoices belong to the intended account, and project views show that account’s resources.
Troubleshooting
If a service seems missing, switch to the correct account before assuming it was deleted. Account changes do not automatically grant access to another customer’s data.